Crew Leader

Job Description:

Established in 1952, Baker’s is America’s First Twin Kitchen serving a delicious mix of American and Mexican Food at 39 locations across the Inland Empire. One thing that sets us apart from the rest is the best-in-class service provided by our Team Members. We value each and every one of them and show our gratitude by providing the following benefits:

• Free Meals
  • Tuition Discounts
  • Paid Sick Leave
  • Safety Incentive Prizes
  • Employer Matching 401(k) Plan
  • Medical, Dental and Vision Benefits
  • Voluntary Life, Accident and Critical Illness Insurance
  • Pet Insurance
  • Employee Assistance Program
  • Service Time Awards

Do we have your attention now? If so, then you should know that we are seeking motivated leaders who are eager to grow their careers and represent the Baker’s brand with pride. As a Crew Leader, you will assist in leading daily operations, supporting team members, and ensuring guests receive exceptional service. We expect you to:

• Lead by example and maintain a positive attitude
  • Provide outstanding guest service
  • Demonstrate strong communication and leadership skills
  • Be dependable, punctual, and accountable
  • Support and coach team members to achieve success
  • Assist in maintaining food safety, cleanliness, and operational standards

Baker’s is committed to the development of talent from within. Career advancement opportunities to Assistant Manager, General Manager, and other leadership positions are available for individuals who demonstrate strong performance and leadership abilities.

Baker’s is proud to be an equal opportunity employer who embraces the diversity and individuality of each one of our Team Members and Applicants. We are committed to maintaining a safe and inclusive work environment for all.

Job Qualifications:

The position of Crew Leader is responsible for assisting in the management of assigned Baker’s Burgers personnel and facility operations. The Crew Leader is expected to make decisions while on duty, support the General Manager in daily operations, and help drive sales growth and profitability. This position is entrusted with protecting the Baker’s brand while providing industry-leading guest service and maintaining food safety standards.

Duties & Responsibilities

• Provide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests.


• Assist in leading daily restaurant operations and supporting team members during assigned shifts.


• Uphold and enforce Baker’s Burgers policies and procedures.


• Communicate regularly with management regarding unit performance, guest concerns, and team member concerns.


• Assist with labor management to meet productivity and staffing goals.


• Assist in maintaining a facility that meets all food safety, health, and workplace safety standards.


• Regular lifting of up to 50 pounds.


• Exposure to noise, including use of headset devices to interact with guests and team members.

This partial Position Description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the Crew Leader position activities and requirements, Management reserves the right to modify, remove, or assign duties as necessary.