Crew Lube Technician

Job Title: CREW LUBE TECHNICIAN

Position Purpose: To ensure customer receives complete service to his/her vehicle in a timely and professional manner and to maintain a pleasant and safe environment for customers. This position is expected to work less than 30 hours per week.

Job Responsibilities:

• Provide services to customers following procedures and standards as outlined by management for Signature Service and ancillary services including, but not limited to:
  
  
  
  • Assist customers in making correct decisions for preventive maintenance needs.
  
  
  • Drain oil and replace filters.
  
  
  • Check and replace automotive fluids as directed.
  
  
  • Clean vehicle for customer as outlined in JTSS documentation.
  
  
  • When assigned as a CSA, take initial service requests and enter information into the store computer system.
  
  
  • Make recommendations to customers, explaining additional services based on manufacturer’s recommendations.
  
  
  • When assigned, complete sale transaction in register.
  
  
  
  


• When assigned, assist with advertising outside of store.


• Understand and comply with OSHA and EPA standards.


• Clean facility as directed to maintain the cleanliness and general repair of the shop and property.


• Be available to work temporarily at nearby locations.


• Follow all policies and procedures as outlined in the Employee Handbook and/or JTSS documentation.


• Other duties as requested or assigned.

Job Requirements/Competencies:

• Customer service skills to assist customers.


• Ethics and integrity to treat customers and other employees with respect.


• Basic computer skills to enter customer and vehicle information correctly.


• Cash handling skills.

Education/Experience:

High school diploma or GED preferred