Job Description - Crew Member


Crew Member


Join the Dunkin’ Crew! Life at Dunkin’ is anything but bland. From inclusivity to bold leadership and compassionate giving, we’ve cultivated a career experience that is as fun as it is fulfilling. This is where you can be a smile-making, day-setting, coffee brewing extraordinaire. Keeping America running is a big deal, and we’re proud to be the team of movers and shakers that fuels the day, every day. Are you ready to run?


Job Description


As a Crew Member, you’ll help America Run on Dunkin’ by expertly preparing food and beverages, maintaining a clean and welcoming environment, and providing exceptional guest service. Whether it's crafting the perfect cup of coffee or serving up our delicious menu items, you’ll play a key role in keeping our guests coming back for more.


Responsibilities



  • Deliver excellent and friendly guest experiences, ensuring products are prepared according to operational and quality standards.

  • Work as part of a team to meet guest needs and maintain a clean, fast-paced environment.

  • Provide excellent service, resolve guest issues, and follow brand standards, recipes, and systems.

  • Handle POS transactions with accuracy and execute restaurant standards and marketing initiatives.

  • Understand and exceed guest expectations, develop and maintain guest relationships, and seek ways to improve guest satisfaction.

  • Set and maintain high standards for self and others, contribute to overall team performance, and identify and resolve issues as they arise.


Requirements



  • 16 years of age or higher, per applicable law

  • Exceptional time management, attention to detail, and guest service skills


Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. Dunkin’ is an equal opportunity employer.


Ready to join the Dunkin’ family? Apply now and be part of the team that keeps America running!



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