Crisis Program Coordinator

Position Title: Crisis Program Coordinator
Position Type: Full Time
Benefits Eligible: Yes
Location: Toms River/Ocean County
Department: Acute Services
Salary: $68,000 - $72,000

Responsibilities:

• Lead the Involuntary Outpatient Commitment and Crisis Diversion Teams, including staff supervision, scheduling, performance feedback, and on-call coverage.
• Provide clinical supervision and professional support, including regular supervision, documentation, development, and licensure guidance.
• Conduct comprehensive clinical assessments and ongoing evaluations to identify consumer needs and appropriate services.
• Provide crisis and behavioral health services, including de-escalation, supportive counseling, outreach, and crisis response.
• Collaborate with multidisciplinary teams to coordinate care, share clinical information, and ensure continuity of services.
• Develop individualized treatment plans with consumers based on their goals, strengths, needs, and preferences.
• Monitor consumer progress and changing needs, including symptoms, behaviors, medication compliance, daily living skills, and treatment engagement.
• Promote consumer independence through coaching and support with daily living, life skills, and symptom management.
• Connect consumers with essential resources, including housing, benefits, transportation, entitlements, and other community services.
• Educate consumers and families on mental health, crisis prevention, conflict mediation, symptom management, and available supports.
• Coordinate with community and legal partners, including screening centers, healthcare providers, Superior Court, and the Ocean County Adjuster’s Office.
• Oversee quality and program operations, including documentation, communication, billing support, confidentiality, consumer rights, and compliance.

• Master's Degree in Social Work, Psychology or related field
• LSW/LAC Required
• LCSW/LPC Preferred
• Experience doing outreach with the SMI/MICA population, knowledge and awareness of community services available
• Excellent written, verbal and interpersonal communication
• Valid NJ Driver’s license with less than 6 points.

Benefits:

• 12 Paid Holidays
• Sick Days
• Personal Days
• Accrued Vacation
• Medical/Dental/Vision
• Company paid Life Insurance and Long-Term Disability
• 403B Plan with Company Match
• Opportunities for training/education/Continuing Education Credits
• Opportunities for Public Loan Forgiveness
• Opportunities for discounted tuition at participating educational institutions
• Employee discounts through LifeMart and Tickets At Work