Cruise Expert

What You'll Do:

• Lead high-touch discovery conversations that reveal what moves your clients - then design journeys that exceed those expectations.


• Craft seamless Land & Sea itineraries that combine bespoke fly-cruise options, luxury lodges, private guides, and multi-country extensions.


• Manage availability, quotes, and bookings with precision, working with our curated network of world-class cruise partners. 


• Build and deepen a portfolio of loyal, high-net-worth clients through exceptional service, proactive communication, and a consultative sales approach that prioritizes the client experience first. 


• Bring destinations to life through vivid storytelling and passion.


• Consistently meet and exceed monthly revenue targets while elevating the client experience. 

What You Bring:

• 3+ years of consultative cruise or luxury travel sales experience.


• First-hand experience with luxury and/or expedition cruising 


• Demonstrated ability to design and sell complex Land & Sea itineraries, and FIT travel for high-net-worth clientele. 


• A track record of exceeding sales targets while delivering a high-touch client experience. 


• Strong organizational discipline to manage multiple active itineraries simultaneously without missing details.


• Calm and creative problem-solving instincts to find solutions before clients notice the problem existed.


• Fluency with systems and technology, from CRMs to booking platforms and supplier systems.


• Strong written and verbal communication - polished, warm, and precise in all client interactions.

What’s In It for You?

• Competitive base salary + uncapped commission structure


• 3 weeks paid time off


• Comprehensive benefits package


• Performance-based FAM trips


• Industry discounts


• Extensive training and onboarding program


• Strong opportunities for growth and career progression

Cultural Fit

• Thrives working in a technology and KPI driven organization.


• Able to thrive in an entrepreneurial environment.


• Highly functional in a fast-paced, constantly changing workplace - building plans through iterations from learning what’s working and not working.


• Ability to build trust and work through conflict both upwards and downwards.

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