The primary mission for the Interim Operations Manager is to build a cohesive team, improve existing processes, and improve customer satisfaction. The Operations Manager will identify improvement opportunities in organizational structure, business procedures, and staff education that can provide operational, financial, and quality improvements to Sterile Processing. They will coordinate and monitor all sterile processing and distribution functions such as decontamination, preparation/packaging, sterilization of surgical instruments, and case carts. This role works with the Administration and the Sterile Processing Management team(s) to implement improvement opportunities.
Reporting Structure: This position reports to the designated facility Director(s)
RESPONSIBILITIES & DUTIES
SIPS will undertake the collection, review, and analysis of data that includes, but is not limited to:
Management Guidance / Mentoring & Process Improvement
Implement tools to effectively perform day-to-day operations
Manage, coach, and mentor staff
Evaluate current processes and implement Process Improvement Initiative
Provide weekly project status reports to project director
Communicate barriers that will interfere with daily operations to appropriate parties
Human Resource Management
Measure departmental workload statistics to determine efficient scheduling practices
Staffing matrix
Staff to procedural demand
Instrumentation
Identify standardization and utilization opportunities
Efficiencies in Sterile Processing
Instrument storage and handling
On-time tray delivery
Condition and accuracy of instrument sets and instrument set lists
Compliance with sterilization, infection control, quality, and regulatory requirements
Space utilization
Processing volume/activity validation
Inventory management
Productivity indicators
Quality Assurance Programs
Review Policies and Procedures
Performs other duties as assigned
Requirements
Knowledge and Skills
Associates Degree.
Minimum of seven years of experience in an acute or ambulatory sterile processing department.
Five successful years of SPD leadership experience.
Current Sterile Processing Technician certification.
Strong initiative, innovation, organization, and attention to detail are essential.
Demonstrated ability to communicate effectively across various audiences.
Strong customer service and client relations skills.
Must be able to speak, read, write and understand medical terminology in order to follow written instructions and complete various forms and records regarding equipment’s processing and preparation of equipment.
Proficient in Microsoft word and Excel; with the ability to create power points and give presentations.
Ability to work extended hours as needed.
Physical Demands
The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
This position requires frequent standing (>4 hours), walking (>4 hours), and limited sitting (<2 hours). Employees must be able to lift and carry 20–50 lbs and push/pull up to 20 lbs. The role involves various physical activities, including but not limited to squatting (0-1 hours), bending, twisting, reaching above the shoulders, reaching below the waist, kneeling, and grasping (>1 hour).
This description is intended to provide a general overview of the physical demands and work environment and is not intended to be an exhaustive or comprehensive list of all possible job-related tasks and conditions. Additional responsibilities, demands, and conditions may be required as deemed necessary by the employer.
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