Cullman - Service Advisor - Full Time

 Join Our Team at Long-Lewis Cullman:

Are you passionate about cars and love helping people? We're looking for a Service Advisor to be the key link between our customers and technicians! If you thrive in a fast-paced environment, have a knack for problem-solving, and deliver top-notch customer service, we want you on our team!

What You’ll Do:
 Serve as the main point-of-contact for customers needing automotive service
 Understand customer concerns and arrange appropriate repairs/services
 Communicate clearly with both customers and technicians, keeping everyone on the same page
 Set and manage expectations to ensure a smooth service experience
Recommend necessary maintenance and repairs

What We’re Looking For:
 High school diploma or GED
 1+ year of experience at a dealership or large facility
 Valid driver’s license & clean driving record
 Strong technical knowledge & customer service skills
 Positive attitude, professional appearance, and great communication skills
 Ability to stay calm under pressure and work well in a fast-paced team environment