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Customer Account Representative

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Job Description - Customer Account Representative

About Us 

At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect. We tailor every solution to maximize your growth.

Position Summary

Harvest Advertising Inc is seeking a Customer Account Representative to support customer relationships, assist with account management activities, and contribute to customer satisfaction initiatives. This entry-level position offers an opportunity to develop professional skills in customer engagement, account support, and business operations.

Responsibilities

  • Build and maintain positive relationships with customers.
  • Provide information regarding products, services, and promotional programs.
  • Assist with account updates, documentation, and record maintenance.
  • Monitor customer needs and communicate feedback to internal teams.
  • Assist with resolving customer concerns and ensuring timely follow-up.
  • Maintain accurate account records and reports.
  • Collaborate with team members to support customer satisfaction goals.
  • Participate in training sessions and professional development activities.

Qualifications

  • High school diploma or equivalent required.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and relationship-building abilities.
  • Strong organizational and multitasking skills.
  • Attention to detail and problem-solving abilities.
  • Basic proficiency with Microsoft Office or Google Workspace.
Original job Customer Account Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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