Customer Account Representative

About Us 

At Harvest Advertising Inc, we believe every brand has a unique story. That's why we start by understanding your business, your goals, and your audience. Our team combines creativity with data-driven strategies to craft campaigns that truly connect. We tailor every solution to maximize your growth.

Position Summary

Harvest Advertising Inc is seeking a Customer Account Representative to support customer relationships, assist with account management activities, and contribute to customer satisfaction initiatives. This entry-level position offers an opportunity to develop professional skills in customer engagement, account support, and business operations.

Responsibilities

• Build and maintain positive relationships with customers.
• Provide information regarding products, services, and promotional programs.
• Assist with account updates, documentation, and record maintenance.
• Monitor customer needs and communicate feedback to internal teams.
• Assist with resolving customer concerns and ensuring timely follow-up.
• Maintain accurate account records and reports.
• Collaborate with team members to support customer satisfaction goals.
• Participate in training sessions and professional development activities.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational and multitasking skills.
• Attention to detail and problem-solving abilities.
• Basic proficiency with Microsoft Office or Google Workspace.