Customer Care Representative (CCR)

Ready to be recognized and rewarded for your hard work?  

At WireNut, our team members are the foundation of our success. Through our core values of family, care and grow, we enrich lives through trust in the trades. Leading us to make it a priority and show our appreciation every day. We offer industry-leading pay, a company vehicle you can take home, consistent year-round work with no seasonal layoffs, and a generous PTO and sick leave package. Join a company where your growth and career development truly matter.

WIRENUT INVESTS IN YOU! 

Who we are:  

Established in 2004, WireNut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Service throughout Colorado's Front Range. We have earned over 64,000 happy customer reviews and are the record holder of 10x Excellence in Customer Service Award from the BBB. Additionally, we are the recipients of the Gazette's Best Workplaces for 7 consecutive years and have enjoyed aggressive growth year-over-year. 

What You’ll Do 

As a Customer Care Representative

• Taking inbound calls for current and new customers
• Making outbound calls to current customers with service plans
• Schedule appointments for incoming service calls
• Schedule maintenance appointments for WireNut Home Service service plan members
• Pitch and sell memberships to non-members

Basic Requirements (Required Skills/ Experience):  

• Customer service experience
• Phone skills
• Scheduling skills
• Ability to pass a background check and drug screening
• Outgoing personality

Compensation: Averaging $19.00 - 27.00/hour (base starting at $19.00/hour)

Compensation based on performance measured in metrics on weekly scorecards  

Benefits: 

• Competitive Compensation – Paid Weekly 
• Comprehensive Medical, Dental, and Vision Insurance  
• PTO AND Sick time package  
• 401(k) Plans  
• Paid Holidays (Office Closed)   
• Life Insurance 
• Legal Shield  
• Disability 

Perks: 

• Work Vehicle
• Provided Uniforms and WireNut gear!
• Company sponsored events
• Quarterly banquets
• Fun off-site events
• Company contests, and more!

Job Type: Full-Time  M-F with Rotating Saturdays 

We will be accepting applications up till Monday September 8th,  2025 at 8am MST