Customer Relations Representative

Advantage Chevrolet of Bridgeview is looking for a friendly, detail-oriented Customer Relations Representative to join our Service Department team. This role is key to keeping our customers informed, engaged, and satisfied throughout their service experience.

What You'll Do:

• Follow up with service customers via phone and email to ensure a positive experience


• Assist the Service Manager with customer communication and outreach


• Help resolve minor customer concerns and escalate issues when needed


• Maintain accurate records of customer interactions

What We're Looking For:

• Strong communication skills, both verbal and written


• A positive, customer-first attitude


• Comfortable with phone-based outreach and follow-up


• Reliable, organized, and able to manage multiple customer touchpoints


• Prior customer service or automotive experience a plus, but not required

Details:

• Reports to the Service Manager


• Part-time schedule

• Strong communication skills, both verbal and written


• A positive, customer-first attitude


• Comfortable with phone-based outreach and follow-up


• Reliable, organized, and able to manage multiple customer touchpoints


• Prior customer service or automotive experience a plus, but not required