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Customer Relationship Manager, Commercial Landscape

Job Description - Customer Relationship Manager, Commercial Landscape

Account Manager – Commercial Landscape

Atlanta, GA | $1.2M Portfolio | Growth-Focused Role

Are you a relationship-driven professional who thrives in a fast-paced, client-facing environment? Do you enjoy owning a book of business, driving enhancements, and seeing the direct impact of your work on high-profile properties?

Our client is one of the largest and fastest-growing commercial landscape companies in the Atlanta market, and they’re looking for an Account Manager to take ownership of a $1.2M portfolio and help elevate service quality and revenue growth.

This is a high-visibility role where you’ll be the face of the company—working directly with clients while partnering with operations to deliver exceptional results.

   Why This Opportunity Stands Out

  • Manage a stable, established book of business
  • Strong mix of HOA (75%) and Commercial (25%) clients
  • Ability to drive enhancement sales and grow revenue
  • Work with a company known for quality, retention, and growth
  • High level of autonomy + leadership exposure
  • Clear path for career advancement

   What You’ll Do

  • Own and grow a portfolio of HOA, multifamily, and commercial properties
  • Serve as the primary point of contact for clients—building long-term relationships
  • Conduct monthly site walkthroughs to ensure quality and identify opportunities
  • Proactively sell and manage enhancement projects
  • Partner closely with production teams to ensure service delivery meets expectations
  • Identify, document, and resolve service issues quickly and completely
  • Coordinate daily priorities with Operations Supervisors and field teams
  • Ensure all work aligns with site design intent and client expectations
  • Represent the company professionally in all meetings and communications

   What We’re Looking For

  • Experience in landscape maintenance, account management, or related field
  • Proven ability to manage client relationships and sell enhancements
  • Working knowledge of:
    • Landscape maintenance practices
    • Irrigation systems and troubleshooting
    • Plant material, design intent, and site presentation
  • Strong organizational and communication skills
  • Comfortable working both in the field and in an office setting
  • Proficiency with Microsoft Office and general business systems
  • Spanish is a plus (not required)

  Requirements

  • Valid driver’s license with clean driving record
  • Authorized to work in the U.S.
  • Degree in a related field or equivalent industry experience
  • Ability to manage a demanding workload in a fast-paced environment

   What Success Looks Like

  • High client satisfaction and retention
  • Consistent growth in enhancement revenue
  • Strong collaboration with operations leading to top-tier service quality
  • Proactive communication and problem-solving

   Interested?

If you’re ready to take ownership of a portfolio, build strong client relationships, and grow your career with a leading company—we want to hear from you.

Apply today by responding to this job positing.  Please include a copy of your resume and our team will review.  This is an immediate hire.

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