Provide consumer service support experience by monitoring and responding to inbound service related messages through different channels.
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Work with the management and product teams to provide insights gained from our conversations with the consumer.
You'll utilize systems and other support tools to ensure accurate responses to consumer inquiries and to capitalize on potential sales opportunities.
Qualifications
College Degree (B.A or B.S) Communication or Marketing - preferred (Educational requirement may be substituted with equivalent industry-related business experience)
Superior knowledge in customer service and retail experience
1 yr experience in marketing research or customer contact position.
Athletic experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
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