Customer Service 2.0

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Your Day -to -Day:

• Answer and resolve inbound/outbound customer service calls
  

• Deliver exceptional service with every interaction
  

• Document customer information and call outcomes
  

• Follow up to ensure resolution
  

• Meet key performance benchmarks
  

Requirements

What We’re Looking For:

• High school diploma or GED
  

• Excellent phone and typing skills
  

• Comfortable navigating software and multitasking
  

• Dedicated home workspace and stable internet
  

• Windows 11 PC with 8 GB RAM (16 GB  RAM preferred) ( no Apple or Chromebook)
  

•   USB headset & wired internet (not needed to apply, but required to start)
  

Benefits

Position Highlights:

• 100% Remote – work from your home office
  

• Flexible scheduling options – including part -time and evenings
  

• Pay range: $12–$15/hr to start + performance bonuses (where applicable)
  

• Opportunities to move up quickly based on performance