Customer Service Advisor

As a Service Advisor, you're the face of the location. You'll greet guests, understand what their vehicle needs,walk them through their options, and make sure they leave confident and cared for. Think of it like front-of-house, but for cars.

Day-to-day responsibilities:

•     Welcome guests and deliver an exceptional service experience from start to finish

•     Listen to guests' needs and accurately capture the services their vehicle requires

•     Explain options clearly and offer tailored recommendations, no pressure, just honest advice

•     Keep guests updated throughout the service so there are zero surprises

•     Share manufacturer recommendations and product knowledge to help guests make informed decisions

•     Perform Jiffy Lube's Signature Service oil change and other preventive maintenance services

What We're Looking For:

• At least 1 year of customer-facing experience in hospitality, retail, automotive, or any service environment where people skills came first. If you've survived a Saturday brunch rush or a sold-out hotel weekend, you can absolutely handle us.
• Prior automotive experience is a plus but not required. We have world-class training through Jiffy Lube University to get you fully up to speed.

Full-time Perks:

•     Bonus pay on top of your base

•     Dental and vision insurance

•     Paid PTO

•     Uniforms provided — no dress code stress

•     Flexible scheduling (and no 2am closing shifts — ever)

•     Company discounts

•     A team-first culture that recognizes your contributions

Our Culture:

• Fast-paced. Team-oriented.
• Guest-driven.
• We believe in inclusivity, equal access to opportunity, and showing up for each other every shift.

If that sounds like your kind of environment, we want to meet you.

Work schedule

• 8 hour shift

Supplemental pay

• Commission pay

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Referral program
• Paid training