Customer Service & Account Coordinator

Customer Service & Account Coordinator

State College, PA | Full-Time | In-Office

No Logistics Experience Required – Training Provided

Do you enjoy helping customers, solving problems, and keeping multiple projects moving at once?

SEKO MedTec is seeking a highly organized and customer-focused professional to join our team in State College, PA. This is a fast-paced, in-office position where no two days are the same. You will work closely with customers, vendors, carriers, and internal teams to ensure projects are completed successfully and on time.

We are not looking for logistics experience. We can teach the logistics side of the role. We are looking for someone with strong customer service skills, adaptability, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

What You'll Do

Build and maintain positive relationships with customers and clients

Coordinate projects from start to finish

Communicate with customers, vendors, carriers, and internal teams

Track orders and shipments while ensuring customer satisfaction

Resolve issues quickly and professionally

Manage multiple priorities while maintaining accuracy and attention to detail

Problem-solve and think proactively to meet customer needs

Ensure exceptional customer service throughout the entire process

What We're Looking For

Strong customer service experience

Excellent communication skills, both verbal and written

Ability to multitask and stay organized

Adaptability and the ability to thrive in a fast-paced environment

Strong problem-solving skills

Attention to detail and follow-through

Positive attitude and willingness to learn

Proficiency with Microsoft Office applications

Ability to obtain TSA certification

Why Join SEKO MedTec?

PTO available upon hire

Medical, Dental & Vision Benefits

401(k) with Company Match

Company-Paid Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD)

Employee Assistance Program (EAP)

$500 Wellness Bonus for completing your annual physical (for employees enrolled in the medical plan)

Access to Healthy Blue Rewards, where you can earn rewards for healthy activities

Access to Blue365 member discounts, including savings on fitness memberships, workout programs, wellness products, and more

One-time HSA company match up to $250 for eligible employees enrolled in the High Deductible Health Plan

Remote Time Bank benefit, allowing eligible employees a bank of remote work hours to use with supervisor approval when personal needs arise

Opportunities for growth and advancement within a stable and growing company

Great Backgrounds for This Role Include

Customer Service

Account Coordination

Banking

Healthcare Administration or Scheduling

Hospitality

Retail Management

Administrative Support

Call Centers

Office Management

If you enjoy working with people, solving problems, and keeping things moving, we'd love to hear from you.

Apply Today

Join a team that values customer service, collaboration, problem-solving, and making a difference for our clients every day. EOE