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Customer Service Assistant

Job Description - Customer Service Assistant

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Introduction

Join a customer-focused team where delivering excellent service creates meaningful experiences. This role is ideal for individuals who enjoy helping others and building strong communication skills.

Responsibilities

  • Assist customers with inquiries, requests, and general support.
  • Provide clear, accurate, and friendly information.
  • Support daily customer service operations.
  • Maintain organized records of interactions.
  • Contribute to a positive and consistent customer experience.

Qualifications

  • Strong interpersonal and communication skills.
  • Customer-focused with a positive attitude.
  • Reliable and detail-oriented.
  • Comfortable interacting with diverse individuals.
  • Basic computer skills (data entry, systems navigation).
  • Entry-level candidates welcome; training provided.


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