Customer Service Assistant

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Job Overview

We are seeking a friendly and dependable Customer Service Assistant to support daily customer interactions and administrative operations. This entry-level role is ideal for individuals who enjoy helping others, providing excellent service, and working in a collaborative environment.

Responsibilities

• Assist customers with general questions and service requests
• Respond to inquiries by phone, email, and in person
• Schedule appointments and maintain customer records
• Resolve routine customer concerns professionally
• Support daily administrative and office operations
• Maintain accurate documentation of customer interactions
• Perform additional support duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Strong communication and interpersonal skills
• Excellent customer service and organizational abilities
• Basic computer and data entry skills
• Ability to multitask in a fast-paced environment
• Previous customer service experience is a plus but not required