Customer Service Assistant - Automotive Finishes

The individual selected for this role will be expected to work at Automotive Finishes #9274 located at 57 Appleyard Dr, Tallahassee, FL 32304.

This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.

• Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
• Assist Managers in planning delivery schedules to optimize unit efficiency
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Process sales transactions accurately and consistent with policies and procedures
• Keep a clean and safe working environment and optimize space utilization
• Communicate and cooperate with supervisors and coworkers
• Follow quality service standards and comply with procedures, rules, and regulations
• Ensure that the stockroom is organized
• Assist with tracking inventory levels and comply with inventory control procedures
• Assist with the Physical Inventory Process that is conducted semi-annually
• Assist with Account Management projects for existing customers on-site and in the branch
• Assist in promoting sales specials and initiatives
• Keyholder responsibilities include the ability to complete Branch Open and End of Day procedures and make nightly bank deposit
• Complete Monthly and Quarterly Safety Training
• Verify customer orders and transactions are completed and documented accurately
• Assist in analyzing management and financial reports, including financial ratios relative to Profit & Loss (P&L)