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Customer Service / Front Desk

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Job Description - Customer Service / Front Desk






Overview






If you’re looking for a customer service / retail sales associate job where you can positively change the lives of clients in a meaningful way, then look no further!  If a positive work culture a priority, then you found the right studio!

 

Elements Massage Chesterfield is a wellness studio looking for an engaging, fearless, outgoing personality to lead front desk customer service for current members and potential clients. 

 

Customer Service Associates enjoy the following perks:

  • Bonuses based on monthly objectives.
  • A complimentary monthly massage at the studio
  • Our team members will earn commissions and have opportunities to earn up to $200 in additional bonuses a month.

 

Here's what we are looking for:

  • Ability to follow our proven processes to service clients, promote the Elements Wellness Program, and build customer loyalty.
  • The right candidate must have exceptional communication and customer service skills to effectively interact with our clients in person and over the phone.

 

Qualifications:

  • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients is a plus.
  • Customer Service experience in a spa‐like or similar environment is preferred; creating experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with point-of-sale systems for scheduling appointments and processing payments.
  • Driven to create a positive work environment for the employees and the best experiences for the client.

 









Legal Disclaimer






©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.




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