Customer Service Representative

Description

• Provide outstanding customer service and problem resolution 
• Perform collection activities on delinquent accounts 
• Assist with insurance verifications  
• Perform Welcome Calls  
• Act as back up to our Administrative Assistant to receive loan payments and fund loans 
• Perform Skip Tracking and other locate activities 

• Previous customer service and/or collections experience 
• A valid state driver’s license, with an acceptable driver’s record 
• Access to a reliable automobile for work use 

• An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. 
• Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your Company set goals! 
• Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. 
• Growth Potential- We believe in fostering our employees’ talents and providing a pathway for their individual career story. 
• TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation.  We are committed to helping you build a solid foundation and do your job to the best of your abilities.