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Customer Service Representative

Job Description - Customer Service Representative

Description

A Day in the Life:

We are looking for a dynamic and customer-focused individual to lead our Checkout Department. As a supervisor, you'll ensure smooth and efficient checkout operations, manage and motivate a team of cashiers, and provide top-notch service to our customers. Your day-to-day will include overseeing shift schedules, training staff, resolving customer inquiries and complaints with a smile, handling multiple forms of payment accurately, and keeping our checkout supplies well-stocked. If you have supervisory experience in retail, strong leadership and communication skills, and are proficient with POS systems, we want to hear from you! 

 

What you bring to the table:

  • Customer Service Skills: Prior customer service skills or related experience.
  • Technical Skills: Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
  • Problem-Solving Skills: Ability to handle stressful and complex situations calmly and professionally.
  • Communication Skills: Ability to understand and follow instructions and communicate effectively with customers and team members.
  • Organizational Skills: Ability to multi-task and work in a fast-paced environment, maintain cleanliness and organization of the work area.
  • Teamwork: Ability to work independently as well as within a large team.
  • Reliability: Ability to provide regular and predictable attendance and comply with workplace conduct standards.

 

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

  • Inclusive work culture built on belonging
  • Competitive Wages paid weekly
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Flexible work schedules
  • Associate discounts
  • Leaders invested in your training, career growth & development.
  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
  • Vacation / Paid Time Off

Our Values

  • We put people first.
  • We are customer driven.
  • We value different perspectives.
  • We raise the bar.
  • We act as owners.
  • We are one team.
  • We build belonging.
  • We are committed to a healthy future.


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