Customer Service Representative

About Harvest Advertising Inc.
Harvest Advertising Inc. is seeking a professional and customer-focused Customer Service Representative to assist customers and help provide an efficient, positive experience.

Position Summary
The Customer Service Representative will respond to questions, assist with customer requests, provide information about products and services, and help resolve routine concerns.

Responsibilities

• Respond to customer questions and service requests
• Provide accurate information about products, services, and promotions
• Assist customers with routine concerns and requests
• Follow up on customer inquiries when necessary
• Maintain organized records of customer interactions
• Identify customer needs and coordinate appropriate assistance
• Gather and communicate customer feedback
• Support customer satisfaction initiatives
• Assist with customer-facing promotional activities when needed
• Maintain professional communication during every interaction

Qualifications

• High school diploma or equivalent
• Excellent verbal and written communication
• Friendly and customer-focused personality
• Strong organizational and problem-solving abilities
• Ability to work independently and as part of a team
• Comfortable communicating with customers in person and by phone
• Previous customer service, retail, hospitality, or sales experience is a plus

Benefits

• Paid training
• Professional development
• Supportive team environment
• Career advancement opportunities
• Hands-on customer service experience
• Competitive compensation