Customer Service Representative for Industrial Machinery

This is a 9/80 schedule which means 9-hour workdays but every-other-Friday off!

Better Engineering is a custom industrial machine builder located in Joppa, MD seeking a qualified Customer Service Representative. This position is responsible for processing spare part orders and working with clients to troubleshoot/resolve machine issues.

Benefits, vacation, 401K, company picnics, overtime opportunities, great working environment, and a brand new building!

• 3+ years customer service experience
• 3+ years processing parts orders
• 3+ years working in CRM and/or ERP software
• Strong familiarity with industrial machinery/componentry
• Basic understanding of electrical circuitry

• Every other Friday off (9/80 schedule)
• 401(k) w/ matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance