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Customer Service Supervisor

Job Description - Customer Service Supervisor

Ace Hardware - Immediate Person-in-Charge Needed

Are you passionate about creating a welcoming and efficient store environment?

The General Store, a beloved department store in Spokane, WA, is looking for a highly skilled and motivated Person-in-Charge to join our team. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.

Responsibilities:

  • Manage daily store operations and ensure compliance with company policies
  • Oversee customer service and resolve any issues or complaints
  • Lead and motivate a team of employees to achieve sales goals
  • Coordinate with department heads to optimize store performance
  • Assist with store opening or closing procedures

Requirements:

  • Previous retail management experience and cash handling skills required
  • Strong leadership and communication skills
  • Ability to work a flexible schedule, including weekends
  • High school diploma or equivalent

Benefits:

  • Flexible schedule and paid time off
  • Comprehensive health, dental, vision, and life insurance
  • Paid training and employee discount
  • Opportunity for supplemental income

Location: 1425 N. Liberty Lake Rd. Liberty Lake, WA. 99019 (509)8163220

Work schedule

  • Weekend availability
  • Monday to Friday
  • Holidays

Supplemental pay

  • Bonus pay

Benefits

  • Flexible schedule
  • Paid time off
  • 401(k)
  • Paid training
  • Employee discount
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