Customer Service/Administrative Assistant

Are you looking for stable, full-time employment with benefits? Are you looking for an opportunity to work within a growing company with a team-oriented culture based on respect and values?

Superior Fence & Rail of Denver is a national fence industry leader seeking an experienced, full-time Administrative Assistant/Customer Service Representative for immediate hire. Typical work hours are from 8:00am - 5:00pm, Monday through Friday with health benefits, 401K and PTO.

Job Responsibilities:

• Providing administrative and customer service support to the outside sales team

• Making outbound calls to set appointments with prospective customers who have reached out to us.  No cold calling.

• Receiving inbound calls from customers

• Providing support to customers, handle inquiries, and performing data entry

• Determine if Homeowners Association (HOA) approval or permit is required

• Prepare and file permits with various municipalities

• Submit/Track HOA and Permit approvals

• Make outbound calls to schedule installations

• Provide excellent customer service and clear communication of install updates to customers

• Perform data entry as needed

• Track the status of open installation jobs

• Assist operations personnel as needed

• Interacts with clients and co-workers in a pleasant and professional manner

• Perform other duties as assigned

The Superior candidate will be:

• A self-starter with an experienced office background

• Highly organized with attention to detail

• Demonstrated ability to prioritize and multitask

• Skilled in verbal and written communications

• Professional phone and customer service skills

• Exceedingly positive in his/her work attitude

• Experienced with Google Apps


• QuickBooks experience is a plus

Superior Fence & Rail is the largest fence contractor in the country, with over 50 branch locations in 15 states. Learn more at www.superiorfenceandrail.com