F

Customer Support Engineer

icon building Company : Formlabs
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - Customer Support Engineer


Our primary goal is to give our customers the best tools with an amazing experience. If you are obsessed with digital fabrication and would love to share your passion by empowering our users to innovate and create, we want you on the Form Team.


You are:



  • In love with 3D modeling, printing and digital fabrication in general

  • A patient communicator who can explain complex technical issues to any audience

  • Able to develop fun and effective support materials (manuals, tutorials, blog posts etc.) that customers actually enjoy using

  • Able to use cloud-based web platforms (support ticketing etc.) to efficiently track and satisfy customer needs

  • A team player who is ready to put in the extra hours in a rapidly changing environment


These skills are a plus:



  • Experience providing technical support for electronics and information systems

  • Video production, photography, or graphic design

  • 3D modeling and digital fabrication


Original job Customer Support Engineer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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