Data Operations Director

Job Summary:

The Data Operations Director is a pivotal role within the organization, responsible for providing leadership and strategic direction to senior managers and heads of sub-teams. This role requires full accountability for the performance and results of multiple sub-teams or a large, strategically important team. The Data Operations Director plays a key role in contributing to the overall strategy of the department, ensuring that planning, staffing, and budgeting are effectively managed.

Key Responsibilities:

Leadership and Direction:

• Provides leadership and direction through senior managers and heads of sub-teams.
• Develops a clear vision for the data team, aligning it with the organization's overall mission and goals.
• Fosters a culture of collaboration, innovation, and excellence within the data team.
• Mentors and develops senior managers to lead their respective teams effectively.

Performance and Results Accountability:

• Holds full accountability for the performance and results of multiple sub-teams or a large, strategically important team.
• Sets and monitors key performance indicators (KPIs) to assess team effectiveness and efficiency.
• Implements continuous improvement processes to enhance team performance.
• Addresses performance issues promptly and effectively.

Strategic Contribution:

• Contributes to the development and implementation of the overall strategy for the department.
• Identifies opportunities for leveraging data to drive business insights and innovation.
• Works closely with other senior leaders to align data strategies with organizational goals.
• Stays abreast of industry trends and best practices.

Planning, Staffing, and Budgeting:

• Holds overall control of planning, staffing, and budgeting processes for the team.
• Develops and manages the team’s budget.
• Oversees recruitment, training, and development of data team members.
• Plans and prioritizes projects and initiatives to maximize the data team's impact.

Stakeholder Management:

• Engages with executive stakeholders and peers to ensure alignment and support for data initiatives.
• Communicates data strategies, progress, and outcomes to executive leadership and key stakeholders.
• Builds and maintains strong relationships with internal and external partners.

Strategic Plan Development:

• Works with senior leaders to develop and implement strategic plans supporting organizational goals.
• Integrates data strategies into broader organizational strategies.
• Develops long-term plans for the data team, aligning resources with future needs.
• Conducts regular reviews of the strategic plan.

Operational Decision-Making:

• Makes final decisions on operational matters within the team.
• Ensures operational processes and procedures are efficient and effective.
• Implements best practices for data management, analytics, and governance.
• Ensures compliance with relevant regulations and standards.

Experience/Qualifications:

• Bachelor's degree in Computer Science, Data Science, Information Systems, Business Administration, or a related field; advanced degree (Master's or Ph.D.) preferred.
• Minimum of 10-15 years of experience in data management, analytics, or related fields.
• At least 5 years of experience in a senior leadership role managing large teams and complex projects.
• Proven track record of developing and implementing successful data strategies in a large organization.
• Proven success working cross-functionally and contributing to global strategy.