DC Connectivity Product Operations Specialist

1.)    Product Quotation and Documentation
•    Prepare quotations for Connectivity Products supporting non-Hyperscale data center projects.
•    Create and maintain product cost estimates based on customer requirements.
•    Prepare product cut sheets and technical documentation.
•    Ensure quotation accuracy and timely response to customer requests.

2.)    Part Number (PN) Registration and Product Data Management
•    Register new part numbers and maintain existing product master data.
•    Manage product information and documentation within internal systems.
•    Coordinate with engineering, sales, and product management to ensure data accuracy.
•    Maintain revision history and documentation consistency.

3.)    Production and Delivery Coordination
•    Coordinate production schedules and delivery timelines with Contract Manufacturers (CMs).
•    Monitor manufacturing progress and proactively identify potential delivery risks.

•    Work closely with logistics providers to ensure on-time shipment.
•    Support resolution of production or supply chain issues affecting customer deliveries.

4.)    Logistics and Shipment Management
•    Track shipment status from production through final customer delivery.
•    Coordinate delivery schedules with internal departments and external partners.
•    Provide timely shipment updates to customers and internal stakeholders.
•    Escalate delivery delays and coordinate corrective actions when necessary.

5.)    Customer and Internal Communication
•    Serve as the primary point of contact regarding order status and delivery information.
•    Communicate schedule changes, shipment updates, and delivery risks to customers.
•    Collaborate with Sales, Product Management, Operations, Engineering, and Supply Chain teams.
•    Ensure timely sharing of critical information among all stakeholders.

6.)    Continuous Process Improvement
•    Identify opportunities to improve quotation, documentation, and logistics processes.
•    Support implementation of process improvements to increase operational efficiency.
•    Participate in projects related to product data management and supply chain optimization.

7.)    Reporting
•    Prepare reports related to quotations, delivery performance, order status, and logistics activities.
•    Support management with administrative reports and KPI tracking as requested.