The role will support the Dealer Audit organization in planning,
executing, and reporting audit results associated with dealership
warranty activities. Audits are primarily conducted to ensure the
consistent application of Vehicle warranty policies and procedures
while maintaining accuracy and fairness across the dealer network.
Basic Qualifications:
• Bachelor's Degree required
• 5 -7+ years of (total) experience in the following areas:
• Automotive (Retail) – In -depth knowledge of dealership retail
processes and procedures, with emphasis on fixed operations departments.
• Automotive (Technical) – In -depth knowledge of automotive technical information systems and repair/diagnostic procedures.
• Strong computer skills and highly proficient with Microsoft Office Suite (O365 / Online Collaboration Version)
• General understanding of the franchised dealership model
• Quantitative, analytical, and detail -oriented
• Possesses excellent interpersonal and communication skills (both written and verbal)
• Knowledge of risk management, control objectives/activities, and automated/manual controls
• Excellent written and verbal communication skills in English
• Flexible and adaptable to changing business environments and
job responsibilities· Flexible and adaptable to changing business
environments and job responsibilities
Preferred Qualifications:
· Prior audit experience (financial, compliance, operational, or dealership/franchise)
· Experience with automotive OEM dealership management systems
· Experience with highly automated/digital processes; including but
not limited to remote auditing techniques, claims processing, and
optical recognition software
· Experience researching, implementing, or authoring technical requirements, policies/procedures, and other governing documents
· Certified Internal Auditor, Certified Fraud Examiner, or PMP Certification