Dealer Trainee -The Queen Casino

Responsibilities: 

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.


• Novice proficiency in dealing Blackjack.


• Deal the game and monitor the monies of the table at all times.


• Control gaming cards and equipment.


• Use table, shoe, and paddle correctly.


• Pay winnings or collect losing bets as established by the game rules and procedures.


• Answer questions about game rules and casino policies.


• Complete all government reporting.


• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.


• Keep work area in a clean and orderly manner.


• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.


• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.


• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.


• Perform other duties as assigned or reasonably requested by any member of management.

Qualifications:

• A high school diploma or GED equivalent, required


• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.


• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.


• Gaming industry experience is preferred

What’s in it for you: 

• Top industry pay


• Tuition Reimbursement


• 401k with company match


• Comprehensive health packages, including a free option for Full-time Team Members


• Paid Time Off

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.