The delivery driver will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate, and on-time deliveries to the company’s customers. The driver will represent the company in a professional, safe and cost-effective manner that complies with DOT and other applicable regulations.
Essential Functions:
Prepare truck for operation by assisting in and overseeing the loading of trucks, securing items and verifying the accuracy of shipping papers
Inspect truck tires, lights, brakes, fluids, etc., to ensure safe and cost-effective performance with preventative maintenance in mind
Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers’ needs
Maintain communications with company during deliveries to ensure any updated instructions are received
Document delivery, accuracy, and receipt of order by customers according to company directives and report any discrepancies to company
Increase customer satisfaction by collecting information, feedback on service and resolving complaints per company policy; communicate information back to manager
Safely operate forklifts and other warehouse equipment, as required
Maintain a safe driving record free of violations
Maintain proficiency in computerized systems and other technologies, as required
Perform warehouse and other duties assigned by manager, as needed
Follow company policies and procedures
Work Experience and Competencies:
Valid driver’s license with for-hire endorsement and clean driving record
Lift/carry/maneuver heavy material or equipment (up to 100 lbs)
Deliver superior customer service
Able to read a map and accurately plan route
Professional demeanor
Able to handle difficult customers with diplomacy and tact
Able to follow written instructions and documented procedures
Education: High school diploma/GED required
Experience: Minimum 3 years in similar position preferred
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