Dental Lab Billing & Scheduling Clerk

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Dental Lab Billing & Scheduling Clerk opportunity at NDX Kiess Kraft Dental Laboratory in Omaha, NE. 

The regular hours for this position are from 7:00 AM to 3:00 PM, Monday through Friday, and subject to change from time to time (usually between 30 to 40 hours total per week depending on volume). 

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!  

Primary Responsibilities and Essential Functions of the Position:

• Unpacking of all returned cases


• Sorts and attaches doctor prescriptions


• Schedule all incoming cases


• Responsible for invoicing all finished cases and will sort and attach


• Responsible for properly packing all completed cases


• Responsible for verifying and properly consolidating all cases to prepare for shipping


• Responsible for sorting out COD shipments and sending them with proper amounts


• Responsible for sorting out and properly sending packages that requires express services


• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures


• Disburse cases for local drivers


• Answer incoming client phone calls 


• Maintain proper level of assembled shipping boxes


• Responsible for organizing and maintaining supply rooms


• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear


• Assist with filing completed paperwork properly


• Assist with supply request fulfillment as needed

Minimum Education and Experience Required:

• Required: Knowledge of Microsoft Office


• Required: Basic Computer skills and Data Entry experience


• Required: Telephone Etiquette and Customer Service skills


• Preferred: High school diploma or equivalent


• Preferred: Administrative experience

Physical Requirements:

• Ability to sit and stand for extended periods of time


• Exhibit fine motor skills and/or perform repetitive motions


• Read and interpret prescriptions and other required documentation


• Ability to effectively communicate technical information


• Vision capabilities:  depth perception, attention to detail, and/or color