Job Description - Department Assistant-Volunteer Services
We are seeking a highly organized and detail-oriented Department Assistant to provide administrative and clerical support to department leadership and staff. This position plays a key role in ensuring efficient daily operations through scheduling, report preparation, data management, communication coordination, and customer service support.
The ideal candidate will thrive in a fast-paced environment, demonstrate excellent organizational skills, and possess strong computer and communication abilities.
Key Responsibilities
Provide administrative and secretarial support to department leadership.
Assist with special projects and departmental initiatives.
Prepare correspondence, reports, presentations, and other documents.
Maintain departmental records, files, and databases.
Compile and distribute reports and departmental communications.
Schedule meetings, prepare agendas, record meeting minutes, and coordinate department events.
Collect and enter data into appropriate systems.
Order and maintain office supplies.
Provide backup receptionist coverage and assist customers by answering questions and directing inquiries.
Support departmental performance monitoring and goal achievement.
Collaborate effectively with team members across the organization.
Education
High school diploma or equivalent required.
Coursework in business, office administration, or related field preferred.
Secretarial school training preferred.
Experience
Previous office, administrative, or clerical experience preferred.
Experience using Microsoft Office applications, including:
Word
Excel
Access
Windows-based systems
Skills & Abilities
Strong typing, filing, proofreading, and data entry skills.
Excellent organizational and time management abilities.
Ability to prioritize multiple tasks and meet deadlines.
Strong verbal and written communication skills.
Ability to learn and utilize healthcare information systems and software.
Professional demeanor and commitment to customer service.
Physical Requirements
Occasional standing, walking, bending, crouching, pushing/pulling, and lifting up to 30 pounds.
Continuous concentration, attention to detail, and communication responsibilities.
Primarily office-based work environment.
Caring for our Team
We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:
Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date.
Life Insurance & Disability Coverage Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.
Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance.
401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals.
Education Assistance & Tuition Reimbursement Support for your continued learning and career growth.
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses.
Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
Meritus Health is a hospital and emergency room in Hagerstown serving the diverse communities of Maryland, southern Pennsylvania, and the east panhandle of West Virginia.
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