Deposit Operations Specialist

Summary Description

Responsible for executing critical functions within the Deposit Operations division, ensuring accuracy, compliance and efficiency in daily operations.

Essential Functions

• Track and file either digitally or physically required documents pertaining to deposit accounts


• Perform deposit maintenance on core system and auxiliary software systems


• Process and support card functions


• Process and support IRA functions


• Process wire transfer requests


• Process exception items including but not limited to deposit non-post, incoming returns and ACH disputes


• Perform quality control reviews on all deposit functions


• Review and/or work periodic deposit reports


• Adherence to all regulatory compliance policies and procedures


• Provide exceptional customer service to both customers and branches

Position Requirements

• High School diploma or GED


• Minimum 6-12 months general banking or equivalent experience preferred


• Demonstrated proficiency in computer skills, including Word and Excel


• Knowledge of bank reconcilement procedures preferred


• Work is generally performed indoors in environmentally controlled conditions


• Typically, the employee may sit to perform the work. However, there may be some standing, walking, bending, and carrying light items during work.


• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Critical Skills

• Good organizational skills


• Strong attention to detail


• Strong time management skills


• Proficient in Excel and Microsoft Word, developing spreadsheets, analyzing data, and compiling information


• Good decision-making skills that are backed by relevant details and research


• Good verbal and written communication skills