Design and Sales Associate |West Elm|Atherton Mill

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Design Studio Specialist role

who you are…
▪ Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
▪ Succeed in a team environment, while able to work independently & manage your own time
▪ Enjoy being hands-on with product & functions well both in-store & in the customers’ home
▪ Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly
▪ Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
▪ Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood’s treasures
▪ Keep your finger on the pulse of design trends both globally & in your local community
▪ Know what questions to ask your customers in order to understand their personal style & needs

at west elm, you will…
▪ Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm
▪ Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic, 
creative & modern spirit of the brand
▪ Develop & manage relationships with clients, designers, developers, local businesses & artisans
▪ Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in-home
appointments
▪ Discover each customers’ style by sparking conversation, sharing inspiration & consulting with them to learn how to bring 
their story to life
▪ Share decorating expertise & develop thoughtful space plans that fit the customers’ lifestyle
▪ Advise customers on where to access design resources for products & services that may be unavailable at west elm 
(wallpaper, appliances, re-upholsterer, etc)
▪ Share the stories, collaborations & craft behind our products to bring them to life for our customer
▪ Develop vision boards, floorplans & utilize mood boards to help customers express their personal style at home

what we’re looking for…
▪ 1-2 years of home furnishing, interior decorating experience and/or interior design education
▪ Excellent communication skills & passion for working with people
▪ Excitement for the brand & products we sell
▪ Must be able to spend ample time on the sales floor focusing on customer needs
▪ Willingness to travel for in-home consultations. (If driving your personal vehicle, proof of the state required auto liability 
insurance or proof of financial responsibility & a state issued driver’s license)
▪ Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety
techniques
▪ Full time associates are expected to have open availability to meet the needs of the business. Part time associates must be 
available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during 
the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and 
December).
*Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and 
Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of 
availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:  

·        A generous discount on all Williams-Sonoma, Inc. brands

·        A 401(k) plan and other investment opportunities 

·        A wellness program that supports your physical, financial and emotional health 

·        Paid vacations and holidays (full-time)

·        Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Your Journey in Continued Learning

·        Individual development plans and career pathing conversations

·        Annual performance appraisals

·        Cross-brand and cross-functional career opportunities

·        Online learning opportunities through brand specific resources and WSI University 

·        Leadership development opportunities

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.