Designated Coordinator - Community-Based Services

Designated Coordinator - Community-Based Services
Location: Twin Cities Metro
Salary $60,000 - $70-000 annually

Transform lives through innovative community-based support services. BrightPath seeks a compassionate leader to guide our Unit Based Services teams in providing exceptional individualized support while fostering professional growth and service excellence.

Strategic Responsibilities

Program Leadership & Innovation

• Oversee service delivery across support programs
• Design and implement customized service plans for individuals with extraordinary needs
• Lead program evaluations using data analytics to drive continuous improvement
• Develop innovative approaches to complex support needs
• Ensure seamless community-based services

Team Development & Culture Building

• Supervise and develop Mental Health Specialists and Individualized Home Support Specialists
• Create and facilitate advanced training programs for specialized interventions
• Build high-performing teams through strategic performance management
• Foster accountability culture through structured 1:1s and performance reviews
• Develop future leaders through mentorship and succession planning

Compliance & Quality Excellence

• Master Minnesota 245D requirements and translate them into practical operations
• Lead quality assurance initiatives that prevent issues before they arise
• Manage DHS licensing reviews and maintain exceptional compliance records
• Implement corrective actions that address root causes, not symptoms
• Champion person-centered approaches within regulatory frameworks

Stakeholder Management

• Represent BrightPath professionally with counties, DHS, and support teams
• Navigate complex dynamics with diplomacy and expertise
• Build strategic community partnerships expanding service opportunities
• Influence policy through participation in state-level committees and workgroups

Essential Experience (245D Requirements)
One of the following is required:

• Bachelor's degree in human services + 1 year direct care experience
• Associate's degree in human services + 2 years direct care experience
• Human services diploma + 3 years direct care experience
• 50 hours human services training + 4 years supervised experience

The Ideal Leader:

• Strong, fluent computer skills and the ability to independently navigate multiple platforms or systems
• Experience managing a remote work schedule and thriving in a remote working environment
• Ability to multitask effectively without becoming overwhelmed
• Strong communication skills—written, verbal, digital, and non-verbal
• Experience supervising staff and conducting performance conversations

Benefits Package:

• Individual Coverage Health Reimbursement Arrangement (ICHRA) for healthcare. Some ICHRA-compatible plans allow for HSA and/or FSA contributions
• Dental and vision insurance through Mutual of Omaha
• 401(k) with 3.5% company match
• Paid time off
• Employee Assistance Program
• Ongoing professional development opportunities
• Employee recognition programs
• Team-building events
• Paid holidays

At BrightPath, we believe in investing in our employees' wellbeing and future. Our comprehensive benefits package is designed to support you both personally and professionally, allowing you to focus on making a difference in the lives of the people we serve.

Apply now to join our team and help light the path to a brighter future for adults with disabilities!

BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Join us and be part of a team that makes a meaningful difference in the lives of individuals with disabilities.