Digital Solutions Specialist - Manufacturing Software (Customer-Facing)

POSITION SUMMARY

Schuler Consulting Group, a division of Stiles Machinery, has an opportunity for a customer-facing Digital Solutions Specialist to support and grow adoption of digital manufacturing solutions, including HOMAG Digital Factory software, within production environments. The ideal candidate brings a blend of technical aptitude, problem-solving ability, and strong communication skills, along with an interest in applying software solutions to real-world manufacturing challenges. This role is well-suited for someone who is proactive, adaptable, and comfortable working in a fast-paced, customer-facing environment.

What You’ll Do 

• Work directly with customers to understand production workflows, challenges, and opportunities for improvement


• Support the adoption and implementation of digital manufacturing software and SaaS solutions


• Partner with sales teams to identify and develop opportunities for software and consulting services


• Present and explain solutions in a clear, practical, and user-friendly way


• Assist in building proposals, solution recommendations, and ROI justifications


• Collaborate across sales, service, and consulting teams to deliver cohesive customer solutions


• Support demos, trade shows, and customer presentations


• Stay current on digital manufacturing trends, tools, and emerging technologies

What We’re Looking For 

• Bachelor’s degree in Engineering, Business, or related field — or equivalent experience


• Background or exposure to software, SaaS, ERP, MES, or digital tools supporting business or manufacturing environments


• Experience in a customer-facing, solutions, or support role (internships or early career experience welcome)


• Strong communication skills with the ability to translate technical concepts into practical applications


• Comfortable working across systems, tools, and evolving technologies


• Self-starter mindset with the ability to adapt, learn quickly, and operate in a fast-moving environment


• Collaborative and team-oriented

Nice to Have 

• Exposure to manufacturing or industrial environments


• Experience with digital manufacturing tools or production systems


• Familiarity with process improvement or workflow optimization

Work Environment 

• Office-based with collaboration across sales, service, and customer-facing teams


• Approximately 40–50% travel

Additional Notes 

This is a hands-on, individual contributor role focused on execution and customer interaction, with strong opportunity for growth in digital solutions and manufacturing technology.

Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 60 years. With world-class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer’s needs. 

We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries.

Stiles is headquartered in Grand Rapids, Michigan, and has regional offices in High Point, North Carolina; Montgomeryville, Pennsylvania; Coppell, Texas; and Rancho Cucamonga, California.