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Dining Room Attendant, Emeril's Kitchen (Caesars New Orleans)

Job Description - Dining Room Attendant, Emeril's Kitchen (Caesars New Orleans)

Description

The Dining Room Attendant position is responsible for maintaining a high standard of customer service while supporting the front of house team.



Responsibilities
  • Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner. 
  • Ensures assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors and grounds as required to maintain a clean and safe workstation throughout entire venue.
  • Remove and replenish dirty dishes, glassware, and flatware from tables and countertops, transports to dish area, and maneuvers bulky carts in confined spaces.
  • Responsible for the monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion.  
  • Assists servers as needed.
  • Make or replenish coffee, tea, water, or soft beverages as needed.
  • Partners with both FOH/ BOH teams to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.   
  • Maintains all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins, service stations, and refrigerators).
  • Accountable for meeting or exceeding all sanitation requirements (ServSafe).  
  • Adheres to regulatory, safety, departmental and company policies.
  • Supports safety and accident prevention programs (non slip footwear, proper lifting).  
  • Presents oneself as a credit to Company and encourages others to do the same.  
  • Performs all other related and compatible duties as assigned.


Qualifications
  • Success is defined by traits like a strong work ethic, a positive attitude, meticulous attention to detail, and a demonstrated history of anticipatory service.

  • Previous experience of at least one year in a high-volume, fine dining establishment is preferred.

  • High School diploma or equivalent preferred.
  • A minimum of one (1) year of experience in a Food & Beverage related position for a high-volume nightclub or high-volume restaurant preferred. 
  • Ability to read and write English sufficiently to perform job.
  • Remaining calm in a hectic, fast-paced atmosphere.
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
  • Displaying a positive and outwardly friendly attitude toward guests.
  • Must be observant and quick to respond to various situations while also multitasking and handling stressful situations

Additional Requirements:

  • Must be neat and clean in appearance and physically fit to perform the duties required
  • Ability to be on feet for entire shift.
  • Ability to move throughout the outlet (standing, walking, kneeling, bending) for extended periods of time.
  • Ability to make repeating movements of the arms, hands, and wrists.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
  • Ability to turn or twist body parts in a circular motion

 

Gaming Permit: N/A



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