Dining Room Hospitality Host

The Dining Room Hospitality Host is the face of hospitality in our restaurant. This role ensures that every guest who steps into Chick-fil-A Wentzville feels welcomed, cared for, and appreciated. The ideal team member creates memorable experiences by maintaining a clean and orderly dining environment, proactively serving guests, and embodying genuine kindness and service-minded leadership.

Key Responsibilities

Guest Hospitality & Service

• Greet every guest with warmth, kindness, and a genuine desire to serve.
• Give every guest a warm, fond farewell and thank them for visiting.
• Proactively assist guests with needs such as refills, table service, high chairs, condiments, packaging, and carrying trays.
• Create a comfortable dining experience by anticipating guest needs before they ask.
• Engage guests in friendly conversation while upholding professionalism.
• Support curbside, mobile dine-in, and delivery-related needs when applicable.

Dining Room Cleanliness & Organization

• Maintain a spotless dining room through continuous table touches, trash monitoring, and restocking.
• Ensure restrooms remain clean, sanitized, and stocked at all times.
• Keep condiment stations, beverage areas, and utensil stations clean, organized, and replenished.
• Assist in maintaining outdoor dining areas.
• Follow all food safety and sanitation protocols consistently.

Proactive Operations Support

• Identify emerging needs during busy periods and communicate effectively with the Front-of-House team.
• Support team members by resetting trays, stocking supplies, and pivoting where needed.
• Help manage dining-room flow and seating availability during peak hours.

Brand Representation

• Demonstrate Chick-fil-A’s core values: We’re Better Together, We’re Here to Serve, We’re Purpose Driven, We Pursue What’s Next.
• Uphold a friendly, positive, and servant-hearted attitude at all times.
• Maintain a professional appearance according to Chick-fil-A uniform standards.

Preferred Traits & Qualifications

• Naturally hospitable, warm, and welcoming.
• Service-minded, with a strong desire to help others.
• Proactive—able to anticipate needs before being asked.
• Clean and organized; takes pride in maintaining a beautiful environment.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, team-oriented environment
• Ability to be on your feet for multiple hours, bending, and lifting up to 25 pounds.
• Reliable, punctual, and coachable.

Benefits

• Competitive pay
• Flexible scheduling
• Growth and leadership development opportunities
• Free meal during shifts
• Positive and supportive work environment
• Sundays off

Our Commitment

At Chick-fil-A Wentzville, our goal is to create a welcoming environment for guests and team members alike. As a Dining Room Hospitality Host, you will play a vital part in shaping the guest experience and building meaningful relationships within our community.

Pay: From minimum wage to $17 per hour depending on experience

Expected hours: 20.0 – 40.0 per week

Work Location: In person

Work schedule

• Day shift
• Night shift
• Weekend availability

Benefits

• Flexible schedule
• Employee discount
• Paid training
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching