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Direct Care Staff/Driver

Job Description - Direct Care Staff/Driver




Job Summary:
The Direct Care Staff/Driver is responsible for providing supervision, care, and transportation for residents within a Residential Treatment Center (RTC). This position ensures the safety and well-being of residents while maintaining a structured and therapeutic environment. The role also includes transporting residents to appointments, school, court, and other necessary locations in compliance with RTC policies and procedures.

Key Responsibilities: 

  • Resident Supervision: Provide direct supervision and support to residents, ensuring their safety and adherence to program rules. 

  • Transportation: Safely transport residents to and from appointments, school, activities, and other locations as needed. 

  • Crisis Intervention: Utilize de-escalation techniques to manage behavioral incidents and provide immediate support during crises. 

  • Daily Living Support: Assist residents with daily routines, including meals, hygiene, recreational activities, and educational support. 

  • Documentation: Maintain accurate and timely reports on resident behavior, transportation logs, incident reports, and shift summaries. 

  • Facility Maintenance: Ensure a clean, organized, and safe living environment for residents. 

  • Compliance & Safety: Follow all local, state, and federal guidelines regarding transportation and direct care services. 

  • Collaboration: Work with case managers, therapists, and other staff to ensure comprehensive care and support for residents. 

  • Role Modeling: Set a positive example by demonstrating appropriate behaviors, communication, and problem-solving skills. 

Qualifications & Requirements: 

  • Education: High school diploma or GED required; Associate’s preferred. 

  • Experience: Previous experience working with youth or in a residential treatment setting preferred. 

  • Licenses & Certifications: Valid driver’s license with a clean driving record required; CPR, First Aid, and crisis intervention certification (or willingness to obtain upon hire). 

  • Skills: Strong communication, crisis intervention, and problem-solving skills.

  • Other Requirements: Ability to pass a background check, drug screening, and physical examination. 








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