Director Foundation Operations

The Director, Foundation Operations provides strategic leadership for the systems, processes, data, financial controls, gift administration, prospect development infrastructure, and performance reporting that enable St. Joseph’s Health Foundation to achieve its fundraising goals.

The Director partners with Foundation leadership and fundraising program directors to translate institutional priorities into effective operating systems. The Director establishes the framework for portfolio construction and management, prospect identification and assignment, fundraising activity tracking, gift processing and administration, donor and fund reporting, and performance dashboards. Operations create reliable processes, definitions, reports, dashboards, portfolio standards, data structures, and controls. Major Gifts, Annual Giving, Corporate and Foundation Relations, Planned Giving, Events, and other fundraising leaders use those tools to establish strategy, manage staff, and achieve program goals.

Work requires the knowledge of theories, principles, and concepts normally acquired through completion of a Bachelor’s degree in business, finance, accounting, nonprofit management, information systems, fundraising, or a related field; advanced degree or relevant professional certification preferred.  Progressive experience in fundraising operations, advancement services, gift administration, nonprofit finance, CRM/data management, prospect development, or related functions, including demonstrated people-management responsibility.

Strong knowledge of the philanthropic gift cycle, including gift processing, acknowledgments, pledges, donor restrictions, reconciliation, and applicable charitable-giving regulations. Demonstrated experience designing fundraising reports, dashboards, portfolio-management processes, and performance-management systems. Strong understanding of fundraising CRM systems, relational data, data governance, reporting, and the use of technology to improve fundraising operations. Demonstrated ability to partner effectively with frontline fundraisers, Finance, Information Technology, Donor Relations/Stewardship, and organizational leadership. Strong leadership, communication, analytical, project-management, change-management, and process-improvement skills. Experience with Blackbaud Raiser’s Edge/NXT preferred.