Director of Communications

Position: Director of Communications

Classification: Full Time, salaried, Exempt

Salary:  $105,000 - $115,000 yearly, DOE

Reports to: CEO

POSITION SUMMARY

The Director of Communications is responsible for both the strategic direction and day-to-day management of the organization’s communications, marketing, media relations, and public engagement efforts. This position develops and implements communication strategies that strengthen community awareness, donor engagement, volunteer recruitment, and organizational visibility while also providing direct oversight of communication content, campaigns, and messaging initiatives.

The Director of Communications serves as a strategic partner to the CEO and leadership team and is responsible for ensuring consistent messaging, brand integrity, and effective storytelling across all communication platforms. This role oversees marketing and communication initiatives including media relations, digital communications, social media, publications, campaigns, and community messaging that promote TPCHFH’s impact and reputation throughout the community.

Direct reports may range from 1–2 staff.

Leadership and Planning:

• Develop and implement a comprehensive communications and marketing strategy aligned with organizational priorities and strategic goals.


• Provide leadership, direction, and support to staff and contractors responsible for communications, marketing, digital media, and public engagement activities.


• Collaborate with leadership to develop messaging strategies that support fundraising, advocacy, volunteer engagement, and organizational initiatives.


• Evaluate communication strategies and campaigns to identify opportunities to strengthen engagement, visibility, and public awareness.


• Assist with preparation of and management of department budget(s).


• Serve as a strategic advisor to leadership regarding public messaging, media relations, and crisis communications.

Communications:  

• Oversee successful execution of communication and marketing activities to advance strategic goals that develop and maintain a positive agency image.


• Protect the integrity of the Habitat brand in all marketing and communications.


• Positively represent Habitat in the community, which will include events, presentations and speaking engagements.   

Event Management:

• Oversee Events Manager and contractors to ensure successful execution of organization events across multiple departments.


• Ensure all Tacoma Habitat events maintain the integrity of the Habitat for Humanity brand

• Partner with other teams to ensure the successful execution of Changing Lives Luncheon, home dedications, etc.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required.

Minimum Education, Experience Skills

• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, Nonprofit Management, or a related field preferred.


• Minimum of 5–7 years of progressively responsible experience in communications, marketing, public relations, or community engagement leadership roles.


• Experience developing and implementing strategic communication and marketing plans across multiple platforms.


• Experience managing media relations, public messaging, brand management, and digital communications.


• Demonstrated experience supervising staff, contractors, or cross-functional teams.


• Experience working in a nonprofit, mission-driven, or community-focused organization preferred.

Knowledge, Skills, and Abilities:

• Excellent written, verbal, and interpersonal communication skills.


• Strong storytelling and message-development abilities for diverse audiences.


• Ability to maintain consistent organizational branding and messaging standards.


• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.


• Ability to exercise sound judgment in sensitive or high-profile communication matters.


• Working knowledge of social media platforms, website content management, email marketing systems, and communication analytics tools.


• Proficiency in Microsoft Office Suite and familiarity with graphic design and communication platforms preferred.


• Ability to work collaboratively across departments and build strong relationships with community partners, media representatives, donors, volunteers, and stakeholders.


• Ability to occasionally work evenings and weekends for events, community engagement activities, or urgent communication needs.

In addition, the successful candidate will likely demonstrate:

• Impeccable integrity and follow through


• Strong emotional intelligence


• Creativity and strategic thinking


• Cultural competency


• Adaptability in a fast-paced environment


• Passion for Habitat’s mission


• A collaborative and team-oriented mindset


• Good sense of humor


• Understanding of the importance of digital engagement, storytelling, and evolving communication technologies

We are proud to provide a benefits package that includes:

• Paid vacation (10 days annually to start)


• Paid sick leave (10 days annually to start)


• 13 paid holidays each year


• Medical, dental, and vision insurance (100% employer-paid coverage for employees; partial employer contribution for eligible dependents)


• Short-term and long-term disability insurance


• Basic life and AD&D insurance, plus voluntary life insurance options


• 403(b) retirement plan with a 5% employer match after one year of employment


• Flexible Spending Account (FSA)


• Employee discounts at our TPCHFH stores
  

Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions. 

While performing the duties of this job, the employee is frequently required to remain in a stationary position for long periods while operating a computer to create documents, conducting research, sending and receiving e-mail and participating in meetings; communicating on a telephone and in person; reading and writing; applying logic and focusing attention in the presence of distractions. Occasional requirements are to move about the office to access file cabinets, office equipment, etc.  Evening and weekend work may be required. 

preferred).

Tacoma/Pierce County Habitat for Humanity is an Equal Opportunity Employer. We are committed to cultivating a workforce that reflects the communities in which we build. We strive to attract candidates who broaden our diversity of race, gender, sexual orientation, age, ethnicity, religion, cultural experiences, skills, and community representation.

We seek employees who value collaboration, respect, and pride in their work. We believe that the inclusion and celebration of our differences create a stronger workplace, stronger communities, and a more compassionate world.

We believe meaningful employment opportunities strengthen communities. Tacoma/Pierce County Habitat for Humanity strongly encourages eligible Section 3 residents and workers to apply and explore career opportunities with us.

If you are selected for this position, Tacoma-Pierce County Habitat for Humanity will conduct a background check before hire.  Tacoma/Pierce County Habitat for Humanity participates in E-Verify to confirm the employment eligibility of all team members.