Director of Community Management

Company : Blue Castle Agency

Job Type : Full Time

Houston, Tx

Job Description - Director of Community Management

COMMUNITY ASSOCIATION MANAGER (HOA Manager)

OVERVIEW

Our client is looking for a dynamic Director of Community Management to join their expanding team. In this position, you will be responsible for aligning Community Managers with the mission and strategic vision of the company. You will be collaborating and communicating with employees, boards, vendors, attorneys, and residents.

WHAT YOU'LL DO

Responsible for client retention and satisfaction.

Responsible for staff planning, decision-making, facilitating and process improvement.

Provides regular performance feedback, develops subordinates’ skills and encourages growth.

Delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities.

Advise team members and clients on financial strategies and other financial decisions

Ability to review and assess clients' assets, liabilities and overall financial conditions

Ability to effectively manage teams

Develop RFP and Scope of works for projects

Assist Board of Directors with action items and to do-lists

Attend and Conduct Board of Director meetings

Quality control supervision over all manager activities

WHY YOU MATTER

Dedication to Your Residents – working to exceed their expectations and maintain the association to the company's high standards

Dedication to the Vision – striving to exceed expectations, always being a team player, and persisting until the job is done.

Dedication to Your Team – you roll up your sleeves and assist team members—no job is “above/below your pay grade”

WHAT IT TAKES

4-6 years’ experience managing single-family communities and condominium associations

Strategic thinking and visionary leadership

Ability to motivate a workforce

Ability to build and maintain relationships

Effective management and delegation

Effective decision-making skills

PR and Presentation skills

Understand a multi-faceted business operation

Negotiation skills

Creative problem solving and conflict resolution

Strong financial acumen

Ability to deliver 5-star customer service to the Board and the residents

Strong analytical and critical thinking skills

Must be proficient with Microsoft Excel

Excellent written and verbal communication skills

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Director of Community Management

Job Description - Director of Community Management

COMMUNITY ASSOCIATION MANAGER (HOA Manager)

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