Director of Operations

The Director of Operations is an experienced operation executive who generates significant impact through the strategic and tactical direction of receiving, warehousing, delivery & distribution and logistics for the Company. This position directs and develops department heads in supply chain and distribution. This position reports directly to the President and serves as a member of the executive team.

Since opening our doors in Houston, Texas in 1972, Groves Industrial has been a trusted partner for key industries throughout the Gulf Coast. We strive to provide world-class service to help you select and use the best products available on the market today. With over 100 years of combined sales experience, we’re more than a supplier—we’re your ally in success. Learn more at www.grovesindustrial.com. 

DUTIES AND RESPONSIBILITIES:

• Develop and direct the management of the company’s fulfillment/distribution centers that will ensure fast and accurate order processing, inventory control, proper and timely receipt/stocking of goods, cost-efficient shipping direct to customers and effective processing of returns


• Manage logistics and outbound transportation processes, negotiate parcel freight programs


• Implement improved processes and management methods to generate higher ROI through workflow optimization


• Lead with a business owner mindset – providing financial discipline and identifying the key levers to enhancing profitable performance


• Strategic planning and execution to enhance profitability, productivity and efficiency throughout the company’s operations


• Interact regularly with executive team and individual department heads to ensure that company’s operational priorities are aligned with total company direction


• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.


• Continuous improvement of our processes that are evaluated through clear and relevant performance metrics; presents suggestions to President for consideration


• Leads collaborative interdepartmental process improvements to deliver absolute reliability to our customers


• Troubleshoot issues that impact supply chain


• Regularly look for ways to reduce costs and waste using a variety of analytical tools


• Identify and implement KPI metrics to measure and improve performance


• Serve as a Safety Champion for the organization and warehouse operations by actively participating in the Corporate Safety Committee, promoting a strong workplace safety culture, and collaborating across departments to advance safety initiatives, improve practices, and support a safe working environment for all employees.


• Identify competitive strategies and evaluate, adjust or redraft the organization’s programs, accordingly, ensuring thorough communication of imperatives and action items to the team(s)


• Provides leadership for employee relations through effective communication, coaching, training and development of their management team and their direct reports


• Other duties as assigned

SKILLS AND EXPERIENCE REQUIRED:

• Bachelor’s degree required and 10+ years of related experience in operations or supply chain management; or equivalent combination of education and experience; MBA or Master’s degree preferred


• Industrial distribution experience required


• Financial Management and Business Acumen


• Effective communication and presentation skills


• Exceptional leadership and Problem Solving/Analysis skills


• Excellent organizational, leadership, motivational, analytical problem solving and strategic thinking skills


• Strong proficiency with Microsoft based technology programs (Word, Outlook, Excel, PowerPoint)


• Experience with developing and monitoring operation strategies, data analysis and performance/operational metrics


• Successful development, leadership performance management and coaching experience of all operation departments


• Technical Capacity


• Collaborate cross functionally, with strong ability to build solid relationships in teams, with peers and management; leads cross functional teams and initiatives


• Experience in operations, manufacturing environments


• Strong sense of urgency and accountability


• Passionate, Adaptable, Customer Focused and Teamwork oriented

PHYSICAL/MENTAL REQUIREMENTS:

• Requires prolonged sitting, standing, bending and walking


• Moderate to heavy use of hands in grasping, repetitive hand movement and finger coordination in keeping records and using a keyboard


• Speech and hearing to communicate effectively in group settings, one-on-one, and by telephone


• High level of concentration, confidentiality and organization


• Ability to multi-task

Employment Opportunity Includes:  

• Competitive benefits, including: medical, dental, vision, life, STD & LTD insurance options, FSA, 401(k) and Profit Sharing


• Target Compensation: $105k-$125k salary

Groves Industrial Supply is an Equal Opportunity Employer. Candidates are subject to post-offer background checks and a drug screen.