Director of Operations | Rhode Island

About the Organization

Our client is a behavioral health treatment organization serving
individuals navigating substance use disorders, mental health conditions, and
related behavioral health needs.

The organization believes strong treatment programs depend on engaged
operational leadership, responsive teams, accountability, and an environment
where patients and employees feel supported.

The Opportunity

We are seeking a hands-on Director of Operations to lead the day-to-day
operations of a behavioral health treatment facility in Providence, Rhode
Island.

This is a highly involved facility leadership position for someone who
understands the operational realities of behavioral healthcare and is
comfortable stepping into different areas of the program as needs arise.

The Director of Operations will have direct responsibility for several
functions central to the patient experience and facility performance, including
intakes, staffing and scheduling, utilization review coordination, admissions,
discharges, and AMA situations.

This is not a behind-the-desk management role. This leader will be
expected to maintain a strong understanding of what is happening throughout the
facility, identify problems early, support the team, and step in when necessary
to keep operations moving.

Who Thrives Here

The strongest fit is someone who genuinely cares about recovery and
behavioral healthcare and brings energy, accountability, and a willingness to
work alongside the team.

You understand that strong facility operations require attention to both
people and performance. You can hold employees accountable while maintaining a
positive culture, communicate effectively across admissions and clinical teams,
and recognize operational problems before they become larger issues.

Whether the need involves an intake, staffing challenge, utilization
review issue, difficult discharge, referral relationship, or patient experience
concern, you are comfortable getting involved and helping find a solution.

What You'll Do

• Lead the day-to-day operational
  functions of the facility
  
• Conduct the majority of patient
  intakes
  
• Maintain direct responsibility
  for facility staffing and scheduling
  
• Manage and coordinate utilization
  review activities
  
• Maintain operational oversight of
  admissions, discharges, and AMA situations
  
• Communicate closely with
  admissions, clinical, and operational team members
  
• Develop and maintain productive
  relationships with referral sources and facility partners
  
• Identify operational problems
  early and implement practical solutions
  
• Step into different areas of
  facility operations when additional support is needed
  
• Hold staff accountable while
  contributing to a positive workplace culture
  
• Support census, patient
  retention, and the overall patient experience
  
• Partner with organizational
  leadership on facility performance and improvement initiatives
  

Requirements

Required:

• Direct professional experience
  within substance use disorder and/or mental health treatment
  
• Operational or leadership
  experience within a behavioral health treatment environment
  
• Working knowledge of behavioral
  health facility operations and relevant levels of care
  
• Experience with core operational
  functions such as patient intake, admissions, utilization review,
  staffing, scheduling, discharges, census management, or patient retention
  
• Ability and willingness to
  maintain an active, visible presence in day-to-day facility operations
  
• Strong organizational,
  communication, leadership, and problem-solving skills
  
• Ability to work effectively
  across admissions, clinical, and operational teams
  
• Commitment to behavioral
  healthcare, recovery, and a strong patient experience
  

Preferred:

• Previous Director of Operations,
  Executive Director, Program Director, or comparable behavioral health
  leadership experience
  
• Experience coordinating
  utilization review and insurance authorization processes
  
• Experience managing admissions,
  discharges, and AMA situations
  
• Experience managing behavioral
  health staffing and scheduling
  
• Experience supporting census
  growth and patient retention
  

Benefits

Compensation and Schedule

• Salary: $90,000–$100,000
  annually, commensurate with directly relevant experience
  
• Schedule: Monday through Friday,
  approximately 8:30 AM–4:30 PM
  
• Location: Providence, Rhode
  Island
  
• Travel: None required
  

Additional Benefits

• Employer contribution of toward
  health insurance premium
  
• Performance incentive
  opportunities available after 90 days
  
• Hands-on leadership role with
  meaningful ownership of facility operations
  
• Opportunity to work closely with
  organizational leadership
  
• Opportunity for continued
  professional growth
  

This confidential opportunity is posted by Atlantic Health Strategies on
behalf of a behavioral health treatment organization.