Director of Residential Services

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. 

We are currently seeking a Director of Residential Services in Fredrick, MD. The Director of Residential Services maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals.

Responsibilities

• Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities


• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition


• Manage staff schedules and ensure shifts are adequately staffed


• Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed


• Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning


• Monitor and maintain the residential budget


• Prepare required statistical, financial and service reports as needed


• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments


• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management


• Ensure program documentation and billable records are completed accurately and timely


• Monitor the finances of individuals ensuring purchases are approved and accounted for with documentation


• Monitor the health and medical needs of individuals and immediately report any concerns


• Manage relationships with the families and guardians of the individuals in our care


• Ensure work locations and vehicles are well maintained


• May conduct programmatic investigations


• Cooperate with audits, inspections, and investigations


• Must cooperate with the licensee and department staff in any inspection, inquiry or investigation


• Additional tasks and responsibilities may be assigned

Minimum Requirements

• Bachelor’s Degree required


• Valid driver’s license with a satisfactory driving record


• Complete all state and agency required training per state guidelines


• Team oriented with demonstrated leadership experience


• Experience with problem solving against multiple priorities


• Ability to establish a comfortable and supportive relationship with individuals receiving supports


• Ability to exercise good judgment and remain calm in crisis situations


• Excellent verbal and written communication skills


• Excellent time management skills

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)


• Paid Holidays—Including a Birthday Holiday


• Generous PTO


• Employee Incentive & Discount Programs


• 403b Retirement Plan


• Incredible career growth opportunities

Please email your resume to: [email protected]

Community Options is an Equal Opportunity Employer   M/F/D/V