Director of Revenue Cycle

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value teamwork and each person's individual story – consider joining us at Neighborhood!

As the revenue cycle director, you’ll play a key role in the success of the organization by using your leadership, time management, communication and collaboration skills to direct the billing and credentialing teams. 

About the Role:

As a leader in the finance team, you’ll oversee all aspects of the revenue cycle including billing, coding and credentialing. You’ll use your leadership and interpersonal skills as you solve problems and drive change. Essential duties include:

• Oversee all components of revenue cycle


• Develop, generate, and analyze performance data


• Oversee credentialing and privileging of licensed staff


• Contribute as a member of the strategic leadership team

You will be primarily based at our Northwest location, 155 Lawn Avenue in Buffalo, and will also travel to other Neighborhood sites on occasion. 

What it’s Like to Work at Neighborhood:

The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for Buffalo Business First’s Best Places to Work. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other’s ideas, and see opportunities to innovate and find solutions when challenges arise.

Education and Experience:

• Bachelor’s degree required in finance, healthcare management or other related field


• FQHC or similar finance and revenue cycle experience is strongly preferred


• 7-10 years experience in healthcare revenue management 


• 5 years experience in a leadership role


• Certified Revenue Cycle Executive (CRCE) or similar certifications preferred


• Excellent written and verbal communications skills


• Kindness: you treat each person with respect and compassion, valuing each person’s story


• Resiliency: you see opportunities to innovate and find solutions when challenges arise


• Teamwork: you are open to others’ unique perspectives, and will collaborate to meet shared goals


• Able to read, write and speak the English language. A second language of Spanish

preferred.

What We Offer:

Compensation: $101,000 - $104,000 (based on a full time work schedule)

Benefits: You’ll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, and generous paid time off.

Neighborhood Health Center is an equal opportunity employer.

About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person’s ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We’re working toward a Western New York where all enjoy their highest level of health and wellbeing.