The Director, Labor & Delivery provides strategic and operational leadership to the Labor & Delivery unit, ensuring the delivery of exceptional, patient-centered care for expectant mothers and newborns. This role oversees clinical operations, staff development, and quality improvement initiatives while ensuring compliance with organizational policies and regulatory standards. The Director collaborates with interdisciplinary teams to promote safety, efficiency, and positive patient outcomes in a high-acuity environment.
Essential Functions
Provides leadership and oversight for all operations of the Labor & Delivery unit, ensuring alignment with organizational goals and patient care standards.
Monitors and analyzes clinical and operational performance metrics to identify areas for improvement and implement corrective actions.
Oversees recruitment, training, and professional development for nursing and support staff, fostering a culture of collaboration and accountability.
Collaborates with physicians, midwives, and interdisciplinary teams to coordinate patient care and support a seamless care continuum.
Leads quality improvement initiatives to enhance patient safety, reduce clinical variation, and improve patient satisfaction.
Serves as a liaison between Labor & Delivery staff, hospital administration, and other departments, ensuring effective communication and teamwork.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Leadership Responsibilities
Supervision and Staff Management
Provides leadership, mentorship and professional development opportunities for departmental staff.
Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.
Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
Strategic Planning and Financial Oversight
Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.
Monitors expenditures, ensuring cost-effective delivery of services.
Evaluates and implements new technologies to enhance operational efficiency.
Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
Quality Assurance and Regulatory Compliance
Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
Participates in audits, inspections and accreditation processes as applicable.
Follows established quality control practices to ensure accuracy, consistency and safety.
Collaboration and Communication
Works closely with leadership teams to coordinate and improve service delivery.
Stays up-to-date with industry advancements, new technologies, and regulatory changes.
Staff Responsibilities
May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.
Qualifications
Bachelor's Degree in relevant field required or
Seven (7) plus years of direct experience in lieu of a Bachelor's degree required
Master's Degree preferred
3-5 years of experience in closely related field with Bachelor's degree required
3-5 years of previous leadership experience preferred
Knowledge, Skills and Abilities
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Communicate effectively with leadership, team members, and stakeholders.
Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
Problem-solving and critical thinking skills.
In depth knowledge of industry best practices and regulatory compliance (if applicable).
Strong organizational and time management skills.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
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