Director - Oncology Operations

Experience the advantages of real career change!

Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future. 

In coordination with PHC System Oncology leadership, providing operational leadership for the oncology hospital-based operations, offering a continuum of services for patients, payers, and physicians. Planning, implementing, directing, monitoring, and promoting all current and new clinical and supportive cancer programs and services in dyad partnership with the Physician Enterprise Director of Practice Operations. Together, the directors oversee end-to-end oncology performance, lead action plans to support growth, clinical quality, patient experience, team experience, and financial performance. Formulating budgets and ensuring appropriate profitability and/or revenue maximization for the oncology service line; working with PHC system marketing to implement marketing strategy and promotional tools to communicate the core messages of the cancer program and managing all human resources aspects of the service line. Overseeing entity participation in the American College of Surgeons (ACS) Commission on Cancer Accreditation (CoC) through the system's Integrated Cancer Network Program (INCP). Reports to the entity executive team (COO) and has a dotted line to the Vice President of Piedmont Oncology

What you will do

• Ensures that administrative and operational processes occur daily and on an ongoing basis.
• Provides human resources management.
• Provides operational direction.
• Operationalize key Piedmont Oncology initiatives in partnership with the Director of Practice Operations and other organizational stakeholders
• Coordinates with PHC System Marketing to enhance utilization and awareness.
• Reviews quality and outcomes to ensure the provision of quality patient care services, conducts and oversees action planning to improve performance
• Enhances customer satisfaction.
• Communicates with others.

• Bachelor’s Degree in healthcare, business administration, or closely related field Required

• 7 years of progressively responsible experience in oncology services and/or healthcare operations, with a minimum three years in oncology Required
• Prior clinical experience in oncology strongly Preferred

• None Required