Director - Operations

As the Director – Operations, you will be responsible for the performance of all operational functions of a large, complex location, or multiple remote locations. You will provide strategic leadership to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will partner with leaders across Supply Chain, Operations, and all business units to drive continuous improvement.

Responsibilities:

• Manages operations with an objective to improve operational efficiency and increase productivity.


• Provide guidance on hiring, developing talent, and managing staff.


• Leads a team to ensure objectives are met, including driving customer excellence plans, setting and managing performance targets, and employee performance management.


• Drives LEAN methodologies to improve efficiency, productivity, and quality.


• Provides strategic and tactical leadership to achieve corporate goals.


• Develops annual business plans and identifies key activities and priorities.


• Implements and communicates operational strategies and solutions consistent with business plans.


• Ensures compliance with standard operating procedures, policies, internal audit control, Sarbanes-Oxley controls, and business management quality system planning.


• Partners with inventory leaders to ensure region inventory needs and goals are met.


• Sets and monitors operational budgets.


• Provides guidance to ensure business continuity and recovery plans are met.


• Ensures operational policies and procedures are appropriate to business.

Qualifications:

• High School Degree or equivalent required; Bachelors’ preferred


• 7-10 years of operation leadership experience in distribution center facilities


• 5+ year’s managing varied organizations development projects and programs


• 3+ years' managing varied organizations development projects and programs


• LEAN yellow belt certification


• Ability to execute a LEAN mentality in a distribution/warehouse environment


• Business and management principles, including strategic planning and resource allocation


• Strategic thinking skills and ability to work with senior management and regional teams


• Ability to identify external resources, develop, and manage relationships with vendors and other external and internal service providers


• Strong interpersonal and communication skills


• Strong decision making, analytical, and problem-solving skills.


• Working knowledge of data analytics and performance and operation metrics


• Ability to travel 25% - 50%